Description of “Quality” as ALP is meeting and fulfilling the performance expectation of our customers through the product and service at utmost level in terms of components such as price, value, time, pre-sales and after-sales services. For this;

• Our fundamental with the continuous improvement guideline in parallel of the changing conditions of our country and the world within the scope of Sales and After-Sales Services is to achieve the aimed quality level, to meet our customers’ requirements and expectations on time and in suitable manner according as the price and competitive environment and to continually enhance the customer pleasure.

• The primary element of quaity is the human resource. For the purpose of directing this resource to the target , we operate in a total quality mentality which is expanded to all our employees. We care about employee satisfaction and their training and development with the frame of sustained improvement.

• We collaborate with our suppliers in harmony and reliance and buyer-supplier chain is maintained.

• Our essential policy is to be able to present service above the expectations in the direction of legal conditions and legislations.

With all respect,

Chairman